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Audio-Visual Resources was brought under the Department of Media Services in 1973, bringing with it the responsibility for the consultant and, subsequently, the Audio Visual Education Library (AVEL). The Media Resource Consultant was to act as an educator and facilitator for Conferences and congregations, as well as a buyer of resource materials worldwide.

Subseries contains reports of the Media Resource Consultant and reports regarding audio visual usage, correspondence of both the Resource Consultant and the Audio Visual Education Librarian with Conferences, resource centres, other denominations and suppliers of materials, and bulletins and circulars issued by AVEL 1970-1989.

The position of Website Manager was established 1998 under the Divisions’ General Secretary’s Office Planning and Administration. The role was created to help establish the United Church website. In 1999 the role became its own entity separate from the above office and after 2002 additional staff were involved including a Web Production Specialist, Web Designer, Web Producer, Web Developer, Web Content Strategist, and Digital Camera Strategist. From creating the United Church’s website the work evolved in all website creation for all General Council work. The staff managed day to activities involving the websites as well as the contributing to the vision and formation of the sites. The Website Manager is also responsible for the IT Steering Group which oversees the Church’s statistics and as well as social media.

Series contains one subseries: 1) Records of the Web Services Manager, 1997-2013.

Subseries contains the records of Web Services Manager Bill Gillard and include screen shots of web pages that are not archived electronically 1997-2013.

The National Advisory Committee (NAC) was a group made up of appointed and elected volunteers to oversee publishing projects. They were not involved with the implementation work, rather they were responsible for guiding and supporting those responsible for creating resources. The chair people of each of the Regional Advisory Committees sat on the UCPH National Advisory Committee (See Series 3 Subseries 5 for Regional Advisory Committee Records). The NAC also saw members elected due to their skill and experience in retail sales, marketing, finance and publishing.

Subseries contains minutes, reports, correspondence and accompanying documents of the UCPH National Advisory Committee 1983-1997.

With financial restructuring in the early 1990s, the United Church Publishing House was sectioned into two departments: the Department of Publishing and the Department of Retail and Distribution. The Publishing Department was further divided between two categories which mirrored the new financial divisions: mission and service. The mission area was considered to be venture publishing while service publishing referred to the production of resources for GC Divisions

Subseries contains publishing project files which include planning documents, copyright and agreement contracts, documents re printing and correspondence 1986-2001. Subseries is arranged by area of work mission and service as well as general publishing projects which cannot be places under ether work area.

The Publishing Group was formed to focus on resources produced to animate a program. Specifically the Executive looked over book proposals and approved them, and then managed and oversaw the subsequent work.

Subseries contains minutes, correspondence, proposals and accompanying documents of the Publishing Group 1996-2010.

Resources Centres were hubs for the distribution of United Church produced material. The Resource Distribution Department and UCRD worked with Presbytery and Conference resource centres and outlets across Canada to deliver a comprehensive range of United Church and other recommended resources, bringing information, advice and resource access to church members. Under the umbrella of Resources Centres were Book Rooms: retail outlets overseen by the Conferences and Presbyteries. AVEL outlets were also under this umbrella offering free AV resources to Conferences. At some point some AVEL Outlets began to sell resources in order to counteract a lack of funding.

Subseries contains records relating to the various types of Resource Centres which included administrative groups like the Retail Distribution Branch Managers, the Resource Centre Administrative Task Group, the Book Room Branch Managers, and the Retail Operations Management Team. Files and subsequent arrangement reflect the type of resources centres including Presbytery Resource Centres, Book Rooms and AVEL outlets

Before the creation of the Resource Coordinators work area, there were no resource coordinating functions within Communications or across the Church House. The Division of Communication and the Division of Mission in Canada had editors. These divisions were the largest resource producers. They worked on specific tasks and resources, like magazines and books, and did not share work or coordinate work. All the divisions used the services of Communications in terms of graphic design, and video and website design. The divisions (other than DMC and the Division of Communication) may have hired writers or possibly editors, but in general the material was not edited. And staff people in all the units (many of whom did not have communication backgrounds) had to decide first what kind of medium they wanted to produce (video, print, web) and then go to the appropriate staff person in Communications. In 2002, the work area of Resource Coordination was created. Resource Coordinating staff were liaisons with the General Council Units to provide professional advice about producing resources and to shepherd resources through the production process, which included editing, graphic design and web posting. Often the resource coordinator edited the resources (for print or Web) from their assigned units, or if they couldn't, ensured that they were edited by another resource coordinator or a freelancer.

Series contains three subseries: 1) Records of the Resource Planning Group and Print Resources Steering Group, 1990-1996, 2) Records of the Senior Editors, 1996-2012, 3) Records of the Resources Coordinators, 2003-2010.

Before the creation of Resource Coordinators there were interdivisional groups which helped to streamline the creation of resources across divisions. The Resource Planning Group was used to increase communications across the Divisions and Units that were producing resources, because these tended to function as silos. Sometimes resources were duplicated across Units or other times it was known one Unit was producing something, but other Units could not provide valuable input. The aim was to increase communication, avoid duplication, and produce better resources. The Resource Planning Group was interdivisional of GC staff that produced resources and some Conference staff whose role was to provide feedback and input on resources. Similarly the Print Resources Steering Group held the same function but was specific to print material.

Subseries contains minutes, correspondence and planning documents of the Resource Planning Group and the Print Resources Steering Group 1900-1996.

The role of Senior Editor was created in 2002 as part of Resource Coordination. Rebekah Chevalier held the position from 2002 until 2015. The Senior Editor was the manager of the resource coordinators. They were responsible for overseeing the processes involved in resource coordination, namely, editing, proofreading, and reviewing graphic layouts.

Subseries contains the records of Rebekah Chevalier pertaining to her work on coordinating mission resources via the Mission Theme Task Group 1996-2012.

The Resource Coordinators where responsible for coordinating the production of GCO print and audio visual materials. The coordinator’s role involves advertising, liaising between resource production staff and staff from initiating units, tracking resources through stages of production, and liaising with marketing staff to help units create marketing strategies. The Resource Coordinators reported to the Senior Editor.

Subseries contains the files of Resource Coordinator Aaron Gallegos 2003-2010.

The Department of Press and Information originated in the Board of Information and Stewardship, and became part of the Division of Communication in 1968. This Department was the liaison between the Church and the news media. It also produced several publications for distribution within the Church including editorial work on Mandate, Unchurched Editorials (a series distributed to Canadian publications on behalf of the Board of Evangelism and Social Service and later the Division of Mission in Canada), Words to Live By, Profiles (biographical sketches of church workers) and News/News Releases. The Department also played a role in developing communications awareness among church employees through presentations and seminars. In 1972 The Department changed its name to News Services, and in 1982 it was renamed News and Public Relations.

In 1985 the Statistics and Information Office was transferred from General Council to the Division of Communication’s Department of Finance and Administration as part of a new Information Services Unit. This unit also took over the News and Public Relations functions. The unit was also responsible for producing the General Council Record of Proceedings, the United Church of Canada Yearbook, and press releases by the publicist. The position of Publicist was first created in 1987. The position was held by Mary-Frances Denis from 1987-2017 however the title changed various times through subsequent departmental changes. Marketing was never an official part of her job description but there were de facto marketing elements due to the public image impact that media relations involves.

In 1989, Information Service Unit functions were transferred to a new Department of Education and Information. The Department combined Information Services (from the Department of Finance and Administration) with Mission Education, Interpretation, and AVEL (from the Department of Media Services), and also absorbed the responsibility of the Publicist.

In the 1996 the responsibilities of the Department of Education and Information, including publicity and statics, were transferred to the Public Relations and Information Unit in the Division of Communication’s General Secretaries Office. That unit became a part of the Public Relations and Marketing Cluster in 1999. After the re-organization of General Council administrative units in 2001, the responsibility of publicity was moved from the Division of Communication to the General Council Support and Services Unit under the new position of Communications Officer. When the Office of the Moderator and General Secretary was created in 2003, the position became a part of that unit.

Under another re-organization in 2005, the Communications Officer position was moved to the newly created Resources, Production and Distribution Unit (formerly the Division of Communication). In 2010 the Resources, Production and Distribution Unit was re-named Communications, and the position title was changed to Manager, Public Relations and Information.

Fonds contains nine series: 1) Correspondence of the Director of Press and Information/News Services/News and Public Relations 1973-1982; 2) Office Files, 1969-2012; 3) Records re Editorial Work, 1972-1981; 4) Records re Communication Education Work, 1976-1979; 5) Records of the Information Services Unit, 1970-1988; 6) Records of the Publicist and Antecedent Positions, 1986-2008; 7) Records of the Department of Education and Information, 1975-2000; 8) Records of the Public Relations and Information Unit, 1996-1998; 9) Communication Documents, 1969-2016.

In 1968, the position of Director of Press and Information was created. Norman K. Vale held this position from 1968-1971, though the position title changed to Director of News Services in 1971. From 1971-1984, Alayne Scanlon held the position and the title change from News Services to Director of News and Public Relations in 1981.

Subseries contains correspondence and accompanying documents collected by the Directors 1973-1982.

Subseries contains circulars, procedures, memos, briefs and subject files kept by the various offices responsible for publicity, education and information 1969-2012.

Subseries contains memos and correspondence relating to editorial work of the Division 1972-1981.

Subseries contains files concerning communication education work done by News Services staff and includes correspondence, meetings, workshops and seminars 1976-1979.

In 1985 the Statistics and Information Office was transferred from General Council to the Division of Communication’s Department of Finance and Administration as part of a new Information Services Unit.
This unit also took over the News and Public Relations functions. Doug Flanders served in the Research Office/Statistics and Information Office of General Council from 1980-1985 when the office was transferred under the name of Information Services Unit. The unit was also responsible for producing the General Council Record of Proceedings, the United Church of Canada Year Book, and press releases by the publicist. In 1989 this unit became part of a new Department: Education and Information within the same division.

Subseries contains records of the General Council Research/Statistics Information Office transitional period to the Division of Communication and also records of the Information Officers and related staff of the unit. Files include staff portfolios, correspondence and research pertaining to the statistics of the united church 1970-1988.

The position of Publicist was first created in 1987 and was under the Department of Finance and Administration of the Division of Communication. The position was held by Mary-Frances Denis from 1987-2017 though the title changed various times. In 1989, the position was moved to the Department of Education and Information (still under the Division). In 1996, the position title changed to Manager, Public Relations and Information Unit. In 1999 the position of Manager, Public Relations and Information became a part of the Public Relations and Marketing Cluster of the Division of Communication. After the re-organization of General Council administrative units in 2001, the position of Communications Officer was created and became a part of the General Council Support and Services Unit. When the Office of the Moderator and General Secretary was created in 2003, the position became a part of that unit. Under another re-organization in 2005, the Communications Officer position was moved to the newly created Resources, Production and Distribution Unit. In 2010 the Resources, Production and Distribution Unit was re-named Communications, and the position title was changed to Manager, Public Relations and Information.

Subseries contains the records of Mary Francis-Denis in her various positions relating to publicity. Files include her correspondence and notes 1986-2008.

In 1989 the Department Education and Information was created. The Department combined Information Services (from the Department of Finance and Administration) with Mission Education, Interpretation, and AVEL (from the Department of Media Services). The Department also absorbed the responsibility of the Publicist. The department was active until 1996 when it was dissolved and the responsibilities dispersed to other departments within the division. From 1989 to 1996 Douglas Flanders held the position of Director. Kristine Greenaway worked under him as Communication Education Coordinator then Media Consultant.

Subseries contains the files of Mary Francis Denis, Doug Flanders and Kristine Greenaway concerning their work in the Department of Education Information 1975-2000. Files include Kristine Greenaway’s work re AVEL and records of the Resource Distribution Task Group.

Subseries contains correspondence of the Public Relations Information Unit 1996-1998.